Checker Metro Detroit

App needs to be updated asap can’t even pinpoint my drop off location app hasn’t worked In weeks

Maybe yall should shut down honestly I only use checker when I don’t wanna use card but they up charge mad crazy and they taxi drivers are late or always tryna argue this one taxi driver was trying to get gas as if this wasn’t a 50 dollar drive which is way to high and they stole my homegirls phone and when e called and tried to get it back they weren’t answering as well as rude customer service if yall can’t do yall job please don’t be in sum you can’t handle I truly hope they do a better job but lost a customer

For some reason between the app, the drivers and dispatch there is no communication. My driver shower up to the wrong house 10 minutes earlier than requested. He blew. He did not call and with the new cars we had no way of knowing he was here for us. I called the dispatch line and she didn’t even know you could request a cab at a certain time. I was hung up on and transferred for no reason. I had to speak with 3 different people before I was told my driver would be contacted to come back. Also, when you physically enter your address and request a cab, the app changes your address to what they believe is your gps location. So watch out for that glitch because I believe that may be what cause the driver to go to the wrong house. I went back and changed my address to my house twice and he still ended up across the street. If it wasn’t for the fact that I only have cash I’d just request a lyft. I can’t wait for my car to be fixed and not have to endure any of this!