Go2 by MATS

The drivers drive safe and are super friendly. I just wanted to say what a great service for the town!!! We do appreciate all of you!!!

I have been using the Go2 app successfully for awhile now, lately it’s been charging me for rides I never got. There have been many complaints about the app regarding a wide variety of issues. No one from the company has addressed them. Today, I was again charged for a ride I never got. Tried to buy ride credits because the app glitched out and couldn’t read either of my credit cards, both had way more than enough to cover my ride this morning. I was unable to refunded for the credits I bought but did not use. I also had a problem with my ride credits prior to this. I was charged even though I had credits and never actually got the credits used. Do no not use. Do not recommend. I’d rather pay more to have it done right than to have it done wrong and have nothing to show for it. As bad as the local cab company is pay more, wait and take the cab. Heck, take a bus, take a Uber but do not take a Go2. I requested a delete my account and got ride of the app. Save yourself time, trouble and money.

I really appreciate having to go to service. It is convenient beyond words, especially since the bus schedule has been shortened. The drivers are friendly, the ride is comfortable, pick up and delivery is pretty swift. I only have one complaint and that is you don’t have enough drivers. There are times when I have to go someplace and I can’t get a ride. I’m sure you’re working on it. Keep up the good work. It is a much-needed service for those of us who don’t like having to travel by bus. That’s the only reason why I’m giving you three stars. Otherwise you will get five