App Profile: Pepperoni's Pizza

LLWinne

Rating: 1/5

Tried using website and the site froze. I took the time to download the app, reorder and even entered payment information. When I hit order, I got a progress bar saying order submitted. Progress bar never moved and eventually timed out with error message, telling me that my order may have been placed, and resubmitting order may result in duplicate charges. Message advised me to call the store to verify. I called the store (which I should have just done in the first place!). The store did not receive the order, so I placed the order for the 3rd time over the phone. The person taking my order said they had received “a lot” of calls about the website not working! I asked if I would be charged twice, and she assured me I would not! However, I am “a lot” skeptical about the validity of the answer. And now I’m spending more time writing a review. Sometimes trying to save time is just not worth it! I do love their pizza and salads but I deleted app. I’ll just call again next time.

BritTx06

Rating: 1/5

Very user unfriendly. It’s difficult to navigate and won’t recognize addresses. The biggest problem for me was trying to put my address in. It brings you to a page that looks like a website on a computer and you can’t zoom out so you have to move the screen around to see all of the information. You’re much better off just using there website to order—which doesn’t say much because their website in itself is not the easiest to use, when it’s working at all that is.

JackTarik

Rating: 5/5

The app works phenomenally! It’s just like using the Domino’s app. Very user friendly. It is easy to add or remove toppings, add quantities, add notes, etc. I have no trouble ordering through their app now. The food of course is amazing. That’s why I’m now a loyal customer. If I could give this app 10 stars I would.