My Shopping Box

With delivery addresses in Milan, Italy and Burbank, California, it is so easy to purchase from online websites and ship to these; you are given the option to ship to the Philipoines via sea or air, competitive rates/fees; especially thankful because their staff abroad was kind enough to pick up my parcels from pick up centers when the couriers botched delivery. Highly recommended alternative to Johnny Air Cargo!

Just started using their service in Jan 2019 and so far, having used all other shipping/freight services, I'm satisfied with MSB. Would've given 5 stars if only they consolidated the items as most freight companies do.

UNSYSTEMATIC. LIARS. STUPID. Worst delivery service ever. You coordinate with them via email for a more systematic delivery but either they do not respond or they do not try to understand what you’ve said. First instance was a delivery guy communicating past 9pm of a Friday asking you if you are available for delivery. Who delivers that late, right? I wasn’t able to get it and communicated to them and asked them about it, they got back to me telling me the delivery will be made the following day, 4pm at the latest. Delivery arrived past 7pm. Still, I appreciated the help and effort of the delivery guy that was why they were forgiven. Even sent an email of commendation for them to send the same delivery guy again on the next delivery as I owe him huge tip. Then second instance happened. Right after paying for the fees, I quickly sent an email instructing them that the delivery be sent any time between Monday to Friday as we are usually out on weekends. After two weeks, another delivery guy sends me an SMS ON A SATURDAY ASKING ME IF SOMEONE CAN RECEIVE THE PACKAGE. Told the guy no one’s home and that I sent an email about my unavailability on weekends. Guy said if there’s no one home that Saturday and the next day, the package will be returned to the head office. Fine! The last and final straw happened when another member of their team texted and asked for a new delivery address, TO MY SURPRISE, WHAT NEW DELIVERY ADDRESS?! ONLY TO FIND OUT THAT THE DELIVERY GUY WHO TRIED TO DELIVER DURING THE WEEKEND DECLARED TO THEM THAT I MOVED OUT OF THE ADDRESS I GAVE THAT IS WHY I WASN’T ABLE TO GET IT. UNSYSTEMATIC. LIARS. STUPID. P.S. Don’t dare connect to their Customer Service cos you will just get canned replies