App Profile: Twin River Casino Hotel

Jetsetter0489

Rating: 2/5

I have tried every which way to re-enter my players card number and it keeps telling me that it’s invalid or not working. I am at the Twin River every weekend so I know my players card works. I tried with zeros without zeros and everything it just won’t let me login and it’s frustrating because they want you to reserve things but I can’t because I’m not being able to log on

EliteMark

Rating: 1/5

Twin River / Tiverton have a poor practice of using the same account numbers for two people. They start accounts with a prefix of X1 if opened at Twin River and X2 if Tiverton. The problem is the most employees are not keenly aware of this so when I give my number they assume I’m some woman from Twin River. I have to explain the difference to them. This ‘feature’ is also not accounted for with this app because I am not able to enter X2 as part of my account number so it just keeps failing to login.

Ks145

Rating: 3/5

App sticks and crashes a lot since last update . Cannot use rewards section of app at all