MyWaterSD - City of San Diego

Why isn’t there an option to download the .pdf version of the statement after selecting the View bill link, or via Billing then History tab Bills and selecting one of the .pdf links? It’s very inconvenient to be required to use a web browser to save a statement. Thank you…

Ever since they updated from a newer versions weeks if not months ago. I couldn’t login I tried to reset my password it says not to use similar password or something. I tried so many times same thing happened. I called their customer service and the wait was like an hour and when someone finally answered the phone and told her my problem she said to send them an email and tell them my problem and then they will email me a ticket. And they did email me a ticket but that’s it. Their customer service is unforgivable.

I guess login issue is fixed. I was able to login without any problems, set up my fingerprint etc. Works good! App icons aren’t very attractive but I can live with it.