MyREC

I used to use this app a lot, mostly to pay my bill and monitor my usage. However it hasn’t worked in over a month. Won’t get past the sign in screen. Reports that it’s unable to communicate with the server. This used to be a very useful app. But obviously, it’s useless now. I’ve tried to delete the app and then reinstall. But same results.

This is a decent, user-friendly electrical utility customer application. I have no complaints. One suggestion would be to add a set of button selections to describe an outage, along with an area for a detailed description of the problem. This way the control center would know if the problem is just a transient outage of a few seconds due to a recloser cycling from a branch hitting a line, or if a full outage has occurred. The more information that is available, the better-equipped the dispatcher will be to send the right crew to assess the situation.

The application is very good but I liked it better when I had the colors of how much one has spent