Eazzy Banking

I have had the app for 5 months now, sometimes when I try to do a transaction it says “failed”, when I try to log in the page suddenly comes blank or sometimes it says failed to process your transaction. This is when I really need the money . There is a day I needed money urgently so when I tried to log in it refused and I had to call the equity customer care who have CHARGED SERVICES. I stayed for almost 20min only for them to tell me they are having maintenance issues. I had to put everything on halt so you deal with your maintenance issues and I don’t think that’s fair

Just like another user whom I have seen with the same problem in a review above. The issue is that I have as well been using the app on my previous phone comfortably. but when I changed to a new phone, IPhone. It is just causing me hell for the past 1 week. I have called the assistance line but no help is coming through What is the problem and can you help me get over this. Such a frustrating experience. Developers please help, seems it’s a compatibility issue

The app has really improved but I only have 2 issues. 1. The landing page/start takes too long to load with all the animation. It just needs to have the new bank logo and go straight to the login. 2. When transferring to mobile money especially, you have to click a couple of times to select the contact. The delay is quite a lot