App Profile: Ziggi's Coffee

Aimee1063

Rating: 5/5

This is my favorite coffee place! I think the coffee is amazing and it really has something for everyone. My husband loves the energy drinks and lots of options for our kids! They have the best chai I have ever had. They also have lots of food options with gluten free as well! (Which Dutch bros doesn’t even have food, or at least a good selection because it’s only like 3 things) I honestly think this place blows Starbucks and Dutch Bros out of the water, and is under talked about. The app is user friendly! Try this place and I’m sure you will be converted!!! You won’t regret it.

Cheyriz

Rating: 2/5

Ziggi’s Coffee recently updated the app and the new version makes the user experience worse in my opinion. Rather than just having your card connected through the app, you now have a digital gift card that you have to reload any time you want to place a mobile order. I don’t like this as it’s extra buttons and extra time just for placing a mobile order. I usually am placing an order quickly before I need to leave for work and the clunky new interface of the new app design makes this a bit more inconvenient. They also got rid of tipping on mobile orders.. I think that’s incredibly unfair to the workers that have become used to seeing a certain amount of money on a given day with tips included. Taking away this feature surely will take away a significant amount of money away from your workers (you could argue that the mobile order people can just tip cash when they get there, but I mean let’s be real in a day and age where our entire wallets can be digitally on our phones who’s carrying around a wad of cash?)

Chazquas

Rating: 1/5

Used to love ziggis. I would come here regularly for years but in the past month or so the quality has dramatically decreased. I just went this morning and I can’t even drink the garbage I was given this time Everytime I go to my closest store the drink is different than the last time. One time is dark brown the next time it looks like a fireside. Other times it’s so watery and the next it’s so thick I can’t drink it. I’ve always ordered the same thing but somehow it just recently cant be done properly. The employees here need to be retrained. They’ve put whipped cream on my drinks when it wasn’t requested and then dumped half of my drink out. They’ve put extra ingredients I paid for in the wrong drink. Luckily the person who got my extra ingredient didn’t have a nut allergy. Tired of wasting my time and money going to a store with such a decrease in quality when Dutchbros and Starbucks are about the same price with much better quality.