Ziggi's Coffee

As a person who works in healthcare I have limited time on my breaks/meal times.. that’s why I order almost every time I go in my order has not been completed or still needs to be done. They proceed to do the drive-through orders ahead of my order just to get them out the way. I understand that the line gets long, however I order my meal ahead of time for that reason I don’t know what the problem is or however they seem to skip over my order before anyone else’s, maybe it’s just me problem, but it’s frustrating. like I said, I work in healthcare minutes count and when I’m always receiving five minutes after my order is supposed to be completed. Also, an employee had told me they do the orders however they come in how come my order comes last when I order ahead of people in line and they get there first. This has happened to me multiple times with the same person.

This is my favorite coffee place! I think the coffee is amazing and it really has something for everyone. My husband loves the energy drinks and lots of options for our kids! They have the best chai I have ever had. They also have lots of food options with gluten free as well! (Which Dutch bros doesn’t even have food, or at least a good selection because it’s only like 3 things) I honestly think this place blows Starbucks and Dutch Bros out of the water, and is under talked about. The app is user friendly! Try this place and I’m sure you will be converted!!! You won’t regret it.

Ziggi’s Coffee recently updated the app and the new version makes the user experience worse in my opinion. Rather than just having your card connected through the app, you now have a digital gift card that you have to reload any time you want to place a mobile order. I don’t like this as it’s extra buttons and extra time just for placing a mobile order. I usually am placing an order quickly before I need to leave for work and the clunky new interface of the new app design makes this a bit more inconvenient. They also got rid of tipping on mobile orders.. I think that’s incredibly unfair to the workers that have become used to seeing a certain amount of money on a given day with tips included. Taking away this feature surely will take away a significant amount of money away from your workers (you could argue that the mobile order people can just tip cash when they get there, but I mean let’s be real in a day and age where our entire wallets can be digitally on our phones who’s carrying around a wad of cash?)