Cashify: Buy & Sell Old Phones

I am writing this review after being scammed by Cashify not once, but twice. If you are considering buying a refurbished phone or selling your old device, turn back now. This company operates on a fraudulent business model designed to fail their customers just after their responsibility ends. I bought a refurbished iPhone Xs and later an iPhone 14 Pro. In both cases, the phones functioned perfectly until the exact moment the Cashify warranty expired. Immediately following the expiry, both devices began displaying severe internal issues, specifically starting with debilitating display problems, confirming they are selling poorly repaired or intentionally compromised units. This pattern is not a coincidence; it is a clear scam. Furthermore, their selling process is equally unethical. They will give you an initial quote only to send a representative who degrades the price arbitrarily by spotting "stupid issues" that don't affect the phone's function, forcing you to accept a drastically reduced price. Do not sell to them if you want a fair price, and absolutely do not buy a refurbished phone from them unless you want a ticking time bomb that fails the day its warranty ends. This is a massive waste of money and time. Cashify is a complete fraud.

They will advertise instant payment but then message you saying it will take 3-5 days to credit for a UPI payment. What a harrowing experience. The whole point of selling my valuable asset was so I can get payment instantly for my other priority expenses as advertised everywhere by Cashify. Because of this I am the one stuck incurring interest charges which Cashify is clearly not going to take any responsibility for. Haven’t received any payment yet and was asked to wait another 24-48 hours. The customer support executive will ask you to wait. That’s the resolution they will offer you. Rather sell your valuable items on other platforms atleast you control the payment and can avoid the low value Cashify tends to offer for products. Their “convenience” is more expensive both mentally and financially!!! Never using this platform again. ZERO stars!

The technician that visits doesn’t have any knowledge on the product. Recently I sold a One Plus phone that was just 1 month old and the price that was quoted on the system was Rs 32K. On the day of pick-up the technician inspected the product and told me that, “Since he doesn’t have a c-type headphone, he can’t check the working of my headphone jack”. Guys, now a days most of the companies like Apple, One Plus are not providing any headphone and since I don’t have it they assumed the jack to have fault. It was just a 1 month old phone and they have deducted 1500 for no reason. Secondly, I also sold a Apple Macbook on the same day. After looking at the behaviour of the so called TECHNICIAN, I can guarantee that he had 0 knowledge on the product that I was selling (i.e. Macbook). He simply told me that the mother-board has issue and that is why the laptop is not moving to the diagnostic mode. Later on I had to investigate it and prove that everything is fine and the error was observed due to some settings issue. Though everything was fine, they deducted Rs 5060 from the quoted amount for a silly reason. I had to settle on lower prices since money was a need at that time……. Always avoid Cashify……. The robbers of Cashify teaches their technicians to make fool of sellers like us. I quit……. In future, I will not even look at shops in which the scam word “CASHIFY” is mentioned……. Message to Cashify: A SOUR MANGO CAN ONLY BE SOLD ONCE. ONCE SOLD YOU WILL BE OUT OF THE MIND OF THAT CUSTOMER. MAKE A BUSINESS MODEL THAT CREATES A VALUE TO THE CUSTOMER BUT NOT TO LOOT CUSTOMER BY SHOWING FALSE HOPES……….