HomeServe UK

I was so worried and anxious for the blockage of my sink pipes and leaking roof, but I remember that I have insured my property through Aviva to Homeserve. I just simply called and the highly qualified skilled engineers with very friendly manners were knocking on my door same day 😊 I was so touched and happy with the services. God bless my all worries they got fixed in minutes. Thank you ever so much Homeserve for the brilliant job and left me with big smile on our face 👏🏻🫡

Tried to book an engineer 5 times over 2 days on the web site, got an error message every time. So I tried the app and registered my account and booked an engineer visit no problem. One star off for clicking on a banner for new boiler info and getting Page Not Found.

Unable to change the claim and had to call to change, but the app doesn’t update the change information. Need to be linked and updated automatically . / telephone number on site is not working!!! The 0800 one, called, but was hung up straight away. If this 0800 number is not working (they do provide a different number on their website), why still put it there? Again, app needs update!!! / online chat is not working!!!!! Even within the working hour they displayed. I had to call eventually to get things done. This app needs more work please.