DaBus2 - The Oahu Bus App

It’s a lifesaver don’t get me wrong it really is! But this app is always lagging out or it stops working quite a lot and THAT can be an issue especially when it’s night time and you’re just trying to get home.. I live on the west side and when I get off my shift and it’s time to head home, I’ll check the app and behold! Not working.. no times or routes at all being shown. Now that’s a dilemma isn’t it? Now I’m stuck waiting there and hoping the bus comes and I haven’t missed the bus. Please do fix this issue! Pleaseee.

People are rating the app based off some in real life thang. Remember it’s just an app. When you make reviews on an app you review the interface and the convenience and purpose. The app has nothing to do with the type of bus driver that arrived early or late. It’d be nice to see the bus location within a 15 minute range. Because it’s like if the bus is supposed to be there at 11pm, soon after 11 the tracking will no longer be offered even if the bus is late, so you have to manually check a bus stop on the same route but bus stops after your current bus stop to see the gps of the bus you’re waiting for. So regardless of late or early in terms of time, the gps should be offered longer than the busses eta schedule.

I am amazed how messed up this app is. I really don’t understand how off this app is. I catch the 51 because I life in mililani and work on Waipio side. The route 51 is always messed up. The advice is to be there 10 minutes before the arrival of the bus but there are time jumps. Sometimes it will say 15 minutes so o leave my house then after a minute passes it will say arrived. There are also a lot of times that the bus disappears off the app but disappears without showing up but the bus comes 10 minutes after. Today the bus was suppose to come at 1149, I left my house at 11:30 because the busses are way worse with timing later in the day. Bus disappeared then came at 12:06. Is this what we should expect? You can’t even ask for an explanation if the bus is late because if you call the bus company and the driver turns off gps they can’t give you any information besides the info that you would look up on the app or on the hea site. If you want to make a complaint you have to call a different number (no they can’t connect you I asked). It’s really a shame to think how disfunctional the bus company allows things to work. Idk if anyone else experiences this but share if you do. I will be sharing a bunch of experiences on my social media you should too.