Porter - Logistics Service App

Porter pickup shud be clearly trained to come to the address given to pick up. They r always waiting somewhere else. Could be a map issue or training issue. Pls fix it

We booked porter service because they said their partners would take care of everything. Our TV was not installed and the AC started having problems just a few days after installation. The partner was very rude and disrespectful. After calling porter for a few days they did nothing but say we will escalate the problem. I still didn’t get the refund for the services not provided. Don’t choose this service if you can help it. Urban company is better for handling electrical equipment and gives 30 day warranty after installation as well.

I recently used the Porter app to send a truck for delivery in Dubai. While the service itself was convenient, the payment experience was frustrating. I paid the driver 150 AED in cash as agreed, but later, the app kept asking me for a separate payment through the app. Despite providing proof of payment to the driver, the support team kept insisting on additional payment. This kind of confusion and lack of communication between the app and its drivers is disappointing. Until they improve their payment system and customer support, I’d recommend being cautious when using this service.