Rack Room Shoes

The app does seem to do its job, but it’s in a desperate need of an overhaul. It’s menus are vary old school design. And it doesn’t feel like an office app. Additionally most store apps offer sore reason to keep the app download such as a shortcut to your loyalty card or app exclusive rewards. Making the web version almost better.

I love Rack Room Shoes, I also love the app as well, I shop online often, but when I came across to an item called Bogg Bag, they are very nice rubber tote bags, your not even able to buy them, yet they show all of them on the app, I see that they have them in some store locations, but they are no where near me, and I would love to buy the Bogg Bag, it’s very frustrating because I can go and buy a Bogg Bag from a different company, but I want to order from you guys, it’s like a tease. Rack Room, if you’re seeing this review, if you could make the Bogg Bags available to order online, I would love that and I would order one right away!

LOVE THE STORE!!! HATE THE APP!! It looks like the app has been updated, but before it was I was having issues with signing in, I even emailed the company and I think I wrote a review then. Just now when I went on the app I thought to myself maybe since it’s been updated I won’t have a problem signing in, boy was I mistaken. I went to sign in a banner popped up on the sign in screen and it say BAD CREDENTIALS. I even tried changing my password and still the same thing. This issue has been going on for months! PLEASE FIGURE OUT THE ISSUE and FIX PLEASE 🙏🏼