App Profile: Covert Wireless

Don't Buy CovertWireless!

Rating: 1/5

Camera worked great before firmware update. Enjoyed getting text photos directly to my phone. Received notification email from Covert to update firmware. The update changed the settings and I was no longer receiving text photos of wildlife. I ended up calling customer service and they told me they didn't know what happened to my camera but confirmed I had the new firmware. One hour later after going back-and-forth with customer service they finally said the new firmware would not send text messages and I had to go through the CovertWireless application to view my photos. This worked for one week and my camera went dead. Since downloading the app a month ago I've been through 24 energizer lithium batteries. My camera has been disconnecting on and off and I've had to re-download the app several times. I'm at a crossroad again with my camera not working and deer season started. Baffled, confused and completely disappointed that a $500 product can't connect with the company driven application. This has nothing to with cell signal, data or photos available on my plan. The product doesn't work and it keeps costing me money....

mjdubb24

Rating: 1/5

Was once the best in the game at mixing value with a quality product. But in a short time they not only have continued to put out cameras that are subpar but are still priced higher than competitors that now offer superior products. As the product has continued to get worse and worse, the app which has never been great is the worst in the business. I once was running 20+ covert cams and now am transitioning to tactacam. With about 10 covert cams and over 20 tactacams, it’s clear which service and cam is ahead. By next season there won’t be a covert camera in my fleet, and that saddens me. The lack of innovation, putting out worse products than the cams they are replacing and a slipping customer service I would advise anyone looking to run large amounts of cams to go with tactacam or Spartan if you can afford it. Covert is going to continue to lose customer after customer.

BTRUST

Rating: 5/5

They have fixed the app to where it is working correctly. I am now able to do all the things listed below that I couldn’t when the upgraded app first launched. Thanks Covert Wireless for getting this fixed. I am a big fan of your cameras. Next time please remember that your software is everything !! FIRST REVIEW: The latest software update is terrible. Covert Wireless should immediately take this version down & go back to the previous version. You have to delete photos one at a time, can not take a remote picture & the push notification stays on the icon ever after you review the latest pictures. You also have no time stamp on in the viewing frame. Zoom is not good either. To sum it up...The iPhone app in its current state is terrible & would keep me from ever purchasing another camera from Covert Wireless.