App Profile: SusieCakes

GloBeDoBee

Rating: 5/5

I luv, luv, luv ur Costa Mesa Store! I’m going to tell all my Fountain Valley & Santa Ana & Huntington Beach friends. I have lots of friends! Chelsea helped us today & she was delightful, helpful & charming. We rushed from Laguna Beach on Monday evening, and made it at (approximately) 2-3 minutes to closing. I hope you know who the 2 or maybe 3 girls who closed that night because THEY were delightful, helpful & charming too. I never, ever felt like they were thinking, “Come on people, hurry it up, we want to close.” I am 64 years old and was in the workforce close to 40 years. I managed 3 departments in my career, so I take a very close look at members of a business’s staff. The professional, courteous & kindly way your staff conducts themselves is a reflection of those at the top; and a progressive and nurturing management style. It is a pleasure doing business together and I look forward to a SWEET relationship in the future. And of course, I cannot forget to tell you that you, my dear Susie, are an Exceptional Baker! I believe right now, your Susie’s Nutty is in 1st place🥇in our family. But your Red Velvet cupcake is a 🏆for me! But we still have so many of your treats to try. What a pleasant thought‼️ Sincerely, Gloria Ballesteros

Derrick MY

Rating: 5/5

I came in and was greeted with Welcome to Susie Cakes. I was unsure what cupcakes to order since this was my first time here and was not rushed. Amber finally assisted me in my order. She was very patient with me because I had two orders of cupcakes. One for my family with which I had 5 specific request for cupcakes and the second was very easy when I ordered a dozen which was perfect since you have 12 different types of cupcakes. Both orders were for my birthday but two different days. Amber informed me that for tomorrow’s celebration that I shouldn’t refrigerate the cupcakes. Which I wouldn’t have known and very helpful!! Thank you Amber for making my first specialty cupcake experience a great one.

MichelleMR8008

Rating: 5/5

SusieCakes in Laguna Niguel always has the freshest desserts. The cake is really moist and the frosting is always unbelievably good. The employees there are the nicest ever, like Disneyland nice, everyone asks me if there’s anything I need and they go out of their way to make my dessert special for me. I highly recommend getting desserts from here if you want the best dessert and experience🥰