App Profile: Amex GBT Mobile
Android / Games / Puzzles
Amex GBT Mobile
Installs:
Rating:
4.18
Total Reviews:
1.05k
Top Countries:
US, GB, CA
< $5k
/mo
20k
/mo
Reviews: What People Think About Amex GBT Mobile
Varsha Karkhanis
Rating: 5/5
I was stuck on a runway for an hour or more a few weeks ago at around 8pm. There was a weather issue so I suspected that we would be turned back to the gate. For security reasons with all the delays, I was not willing to fly out later and arrive at my destination at 1am. Rather than wait to get back to the gate, I chatted with an agent on the GBT app and booked a hotel near the airport and rebooked my flight for the next day morning all from my plane seat. It was easy and convenient. Sure enough, we turned back and while most folks were rushing to the gate agents, I walked out of the aircraft and headed to the hotel for a good night’s rest.
Next morning, I was all set to take on the world !!
Robrobstation
Rating: 1/5
So, you’ve made an app. But I can’t do anything like cancel or modify a flight myself. I still need to talk to a person. But only through your app because you didn’t include the phone number in my itinerary. I have to download your app. Your app makes me sign up. You have privacy statements. Your app makes me talk to a bot. Your app queues me to talk to a person. Over text. Which means I can’t drive, or do anything else. I just sit here staring at my screen waiting for something to happen. All I want to do is phone someone, and say “I need to cancel that flight.” Or even better just hit a button to cancel it. But no, you have an app. An app that literally makes this more difficult than anything I have experienced before. And I get to pay for the pleasure. The only reason I use this is because my company forces me to use it. And I will now be actively campaigning for them to get something else. If this is the glorious future of apps, you can keep it.
PleaseTrackMeNSA
Rating: 3/5
I have been using this app through work for about four months now. So far the having everything in one place is convenient, but that’s about it. Sending tons of superfluous alerts for no reason. The “customer service“ is ridiculous. None of them have any idea what’s going on with your problem even though you explain it several times. You have to wait for somebody to connect to you. 8 to 10 minutes when you’re having an emergency. So it’s kind of pointless. And a half the time they have a bad attitude while you’re stuck in the airport/car rental/hotel problem that they caused. The app itself doesn’t transfer to check in flights 75% of the time or expand so you can read the tiny little lettering. All in all there has to be a better way than this
About Amex GBT Mobile
Real-time business travel management
Welcome to Amex GBT Mobile: the app that helps travelers manage the complexities of today’s business travel by providing real-time trip management on the go.
With last minute travel changes and disruptions, you need an easy and efficient way to manage every aspect of your journey. The Amex GBT Mobile app gives you the ability to check into flights, share your itinerary, book transportation and accommodations, and get support when you need it most – all in one place.
Here’s how the Amex GBT Mobile app takes the stress out of travel by supporting you every step of the way:
Manage bookings directly from your mobile device.
• Book flights, hotels, cars and trains, and check in for your flight right from the app.
• View your hotel reservations, car rental details, arrival/departure times, gate location, carbon emissions and more while on the go.
Access your travel details in one place.
• Quick access to previous and upcoming trip information.
• Cancel or modify bookings at the click of a button.
• Add trip details to any calendar and share itineraries.
Easily manage your trip via Chat Assistance.
• The Amex GBT Mobile app is the only business travel app that puts travelers directly in touch with Amex GBT travel counselors via click-to-call or chat – 24/7.
• Book, modify, or change existing trips, flights, and hotels or get assistance with invoice inquiries.
Never miss a beat, with trip updates and instant messages.
• Receive important travel updates and notifications in real-time.
• Stay safe while on the road with Expert Care™ and Proactive Traveler Care™ – solutions that work in tandem with the Amex GBT Mobile app by providing even more support to travelers during times of disruption.
Expense and approve from anywhere.
• Manage your expense approvals wherever you are.
• Submit expenses as you travel.
Download and try the Amex GBT Mobile app before your next trip!
Note: this app is for customers of American Express Global Business Travel (Amex GBT).
Not using Amex GBT’s suite of solutions? Please have your leadership contact us to discover ways to enhance your travel program so you can take your business to the next level. Contact us:
To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq/
Welcome to Amex GBT Mobile: the app that helps travelers manage the complexities of today’s business travel by providing real-time trip management on the go.
With last minute travel changes and disruptions, you need an easy and efficient way to manage every aspect of your journey. The Amex GBT Mobile app gives you the ability to check into flights, share your itinerary, book transportation and accommodations, and get support when you need it most – all in one place.
Here’s how the Amex GBT Mobile app takes the stress out of travel by supporting you every step of the way:
Manage bookings directly from your mobile device.
• Book flights, hotels, cars and trains, and check in for your flight right from the app.
• View your hotel reservations, car rental details, arrival/departure times, gate location, carbon emissions and more while on the go.
Access your travel details in one place.
• Quick access to previous and upcoming trip information.
• Cancel or modify bookings at the click of a button.
• Add trip details to any calendar and share itineraries.
Easily manage your trip via Chat Assistance.
• The Amex GBT Mobile app is the only business travel app that puts travelers directly in touch with Amex GBT travel counselors via click-to-call or chat – 24/7.
• Book, modify, or change existing trips, flights, and hotels or get assistance with invoice inquiries.
Never miss a beat, with trip updates and instant messages.
• Receive important travel updates and notifications in real-time.
• Stay safe while on the road with Expert Care™ and Proactive Traveler Care™ – solutions that work in tandem with the Amex GBT Mobile app by providing even more support to travelers during times of disruption.
Expense and approve from anywhere.
• Manage your expense approvals wherever you are.
• Submit expenses as you travel.
Download and try the Amex GBT Mobile app before your next trip!
Note: this app is for customers of American Express Global Business Travel (Amex GBT).
Not using Amex GBT’s suite of solutions? Please have your leadership contact us to discover ways to enhance your travel program so you can take your business to the next level. Contact us:
To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq/
File size: 87682048
Launched countries: US
Minimum OS version: 16.0
Release Date: 1481239300000
Published by GBT US LLC
Website url: https://www.amexglobalbusinesstravel.com/corporate-travel-services/business-travel-app/
Publisher country: US
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