App Profile: UniFi

lupanart

Rating: 5/5

A M A Z I N G‼️ Any negative reviews have no clue what they're talking about to nit pick minute irrelevant nonsense. 🤦🏻‍♀️ It's mostly user error/confusion or simple refresh as things get changed around. Basic patience/calm/focus required. 2025 is my first time with Uniquity. I swapping out all the Nighthawk/TPLINK/ASUS routers, indoor and outdoor AP, etc. ... all TRASH, obscene laughable consumer junk. I had NO CLUE what an easy breath of fresh air existed. My first time with this system via both app and web were intuitive, organized, fast! Yes, there's a difference between the app and web interface... SO WHAT? All the same components are there and they're not meant to mimic the same layout. DIFFERENT SYSTEMS. It would be tedious waste of developers' time to match up THE LOOK perfectly. Took some research to learn the specs as one would expect. Typical refreshing settings, moving AP around, etc.. as per usual dealing w networks. This was so fun that I helped my friend swap out his whole house with UniFi as well. Btw I am not a tech trained lady... I just applied my research skills. AGAIN... this was shockingly FUN to learn because I was used to years of nightmare frustrations with the "typical" consumer products which include the constantly malfunctioning apps.

MusicManReview

Rating: 3/5

Generally this app has a large degree of functionally regarding setup and control of your UniFi hardware. However, the appeal has exceeded the actual usefulness for me. Things that should be easy like searching for new access points or switches worked zero percent of the time. I had to go back to the desktop PC and web interface to made the new hardware adding process work. Likewise, something simple like adding your DNS servers (say openDNS) is not easy or intuitive. Much of the functionality is hidden under layers and layers of options, which is a undesirable thing when you have a mobile device as your user interface. I also feel like the screenshots for the app tend to appear very useful, for example monitoring specific traffic to social media sites, but in truth there is very limited access to this type of information through the app. In all fairness, I am not a network professional, which appears to be the demographic ubiquiti is catering to, but there is an expectation when you put some thing out on the Apple store, that it will be easy for your typical consumer to use. Networking is black magic and someways, so this is a very difficult task for the developer. My advice would be to consider less technical users when you develop your smart phone applications becauseI think these are the folks that will use these applications, unlike the IT professionals who prefer the desktop web based interface.

tkman69

Rating: 5/5

Migrated from Windows 11 laptop hosting the Network App, to using Cloud Key Gen2 Plus. Installed the Cloud key accessory rackmount. Took just a couple minutes to update the cloud key, apps, firmware. Installed UniFi Network App on my iPhone. Then made sure I had the latest versions of firmwares and softwares installed on laptop, access point, switch, everything. Saved a backup of settings only, using my laptop UniFi Network App. Then Migrate Wizard on the Network App on laptop. But at end, Skip forget devices. Logged into cloud key at its ip address. Made sure it restored the settings correctly using the backup. Waited until restore was completely finished running. Once all devices adopted and completed, went back into Windows Network App and then you can "forget" the devices. Perfect addition to my AmpliFi Alien Router, Ubiquity Pro Access Point, and Ubiquity PoE 24 Pro managed switch. It sees ALL devices, ip addresses, traffic, and all from my phone. LOVE IT!