Happy Property: Maintenance

if I can give this a -10 star I would. I have had this account with happy co for the last seven years. I’ve seen them go through Lots of updates and this one by far is thee worst. All the inspections that you complete are not in chronological order leaving you to endlessly scrolling through the years to find the one date that you need. You have to go through hoops to even find ones for the same year. Also, the iOS does not correspond with majority of the older iPhone/android phones resulting into a huge issue having a new hires on this app. Whoever approved of this update needs to get fired immediately. They are losing out on a lot of business due to this dumb update. I hope they are suffering. That’s how much I hate this new platform. I will be taking my business unless it goes back to the original platform. Bring back the original happy co !!

1.) The AI summary animation runs everytime you open a task even if you’ve worked and commented on it. There’s no way to disable it and at first I didn’t think it was skippable due to the loading time after pressing ‘open work order’. 2.) I understand the need to be able to operate in different properties but there should also be a way to set it so you don’t have to click in to the same one you used last every-time you log-in esp. for those that only have one property. 3.) The inspections tab is too cluttered they should sort by unit or type, not date. 4.) I likely need to run through a training again but YARDI had a much clearer status system for work orders. Only positive note I have is that it’s mobile(yardi wasn’t) and has photos(which don’t seem to be accesible on desktop)

1: for expired inspections I am not able to edit them on computer the only thing I can do is assign the inspections to someone to complete on the phone. 2: even when assigning inspections they do not go through I’ve had to assign the same inspections about 10-20 times and I still can’t see that the inspections went through!or that they were assigned to someone 3. Sometimes it makes me log out and log back in for what ever reason don’t know why but it happens. Please fix this ASAP as this affects everyone using the app especially for property management.