Ghaseel - غسيل

Sometime the application works however in 5 incidents I get charged the cost of the car wash and the money gets deducted from my bank account and no one shows up and the order gets erased from the application. It is only when I contact them after (if they respond to customer service live chat) and send them screenshots that they acknowledge and initiate a refund process that takes a couple days. And the last time this happened they didn’t even respond

I love how easy it is to order and how convenient for us girls to have our car washed without having to be at the wash station. Honestly can’t live without it!

I absolutely love the app, except for one thing that I find necessary. We should be allowed to check all the car washing services, not only the available ones. Also, a good feature to add is a “favorite” option/list to make. So we can save our favorite car washers instead of scrolling and searching.