FreeStar Financial

I like app I am tired at least twice a week. The app ask me confirm my info after I log in. Then if I click it’s accurate or x out of the screen. Whatever option I click it makes me log in again super annoying! Stop asking me every week if my address and cell phone accurate. And if I click yes let me continue what I was doing instead making me re log in

I can’t even update my current phone number online. It’s been a month of emails not returned for assistance on updating my phone number!! I moved to the west where there’s a 3 hour time difference, and I can’t even troubleshoot updating my phone number. This app is lame. The branch is giving me the run around and showing their true professional service by not replying to any email I sent in the past month. What’s up ??? Can the app get an update with a better option on getting. Access to your account when you need to simply update your contact info?? Would be nice.

Followed the instructions that were on the website for logging in for the first time and was able to get on the first try! Love the new app and love the fact I can track my credit score!