EthioDirect

Would be even better if you include an option to store payment information like debit card, so that we don’t have to fill it out every time. And if there’s an option to resend to someone from history, that would be great as well. Add there is a bug where if you click on get receipt from history, it sends an email as if you just made a new transfer and that is really confusing and should be turned off. Other than that, it just works. Thanks.

The app doesn’t work consistently. The transfer fails for no apparent reason. You have to try several times before you get it to work. I like that I can send money from anywhere and could be source of hard currency for Ethiopia. But , they need to make it work and at least display the exact error when the transaction fails.

I was able to send money after so much hassle and after spending hours. This app needs so much improvement. CBE needs to take user feedbacks seriously and fix issues. The app developer also need to be ashamed of the issues and need to create a better version. Below are among the issues 1) transaction fails for no reason it says error but it doesn’t mention where the error is. 2) you need to let the user save the payment method/ debit card and address and let the user use that instead of asking the user complete debit card and address information every single time. Today I sent $10K and I have to complete that hundred times as most of the transactions were declining. 3) CBE need to increase limit from 1000 per transactions so that a user can complete a transaction once instead of multiple exhausting times