Easy Line Remote

Two problems. 1) first time i turn on app it takes around 20-30 second to connect. That is fine. But after that each time i go to the app to say make an adjustment to the volume level or change focus or something it spins as if it is trying to connect again. Apprently other Phonak user (Phonak makes the Kirkland 10.0) complain of the same. 2) each tiem a notification comes on my iPhione there is a beep in my hearing aid and whatever is been streamed is lost for a few seconds. The only way to stop those annoying beeps and lose the sound coming into my hearing aid (either via streaming of tv connector or what i am hearing from the hearing aid's microphone) is lost for a few. seconds. Absolutely annoying. Only way around is to turn of bluetooth on my home. Again Phonak uses using this or their version of the APP are complaining of the same. Given the 2K I paid for Kirkland 10.0 and the 4K-6k folks are paying for Phonak, the above 2 problems are unacceptable after so many years since the release of Phonak's products.

This app works rock solid on my iPhone 12. The main purpose of the app is to allow you to adjust the volume of the aids and check battery status. There are other options to adjust the various programs for TV, Restaurants or custom settings. I don’t hear much difference when I do make custom settings but everything works very well. It’s clear to me many of the negative reviews are from people who do not know how to operate the app, their phone, or Bluetooth. Bluetooth in particular is very tricky and erratic on many devices. I would suggest giving this app a try before dismissing it due to the negative reviews.

All this app does is control volume, connect by Bluetooth. Don't expect it to do any thing else. If you happen to have it open when the battery is low, it will tell you besides the hearing aid beeps. I haven't had any trouble with the app. Interestingly, the app will make a connection when the iPhone (8) BT setting shows one is not connected but that's how Bluetooth works. It connects to the right one and that sends sound to left. Stereo headphones are the same. Has worked all the time for me. Does mute, volume control, period. Have not had them block connection to car BT from phone or any other BT connection. I use BT a lot at home. BTW app not from Phonak. Have been using app & 9.0 aids for 8 months and all this is still true. Also to dismiss safety notice, just hit return arrow. FYI I'm using iOS 14.1 with no problems. Update with iPhone 12: cannot get it to download which usually means it’s incomparable although I see another w/ iPhone 12 has it. Was working as above until my new phone. UPDATE (10 Sep 2021): still have 9.0 but on advice from audiologist at Costco switched to myPhonak app which works wonderfully. After app update, app status at previous setting even after opening aides, putting in case overnight. None of other problems mentioned in reviews here. BT connection flawless. Still using iPhone 12, iOs 14.7. Do yourself a favor: SWITCH APPS!