Daxko Mobile

I was worried when I saw all the negative reviews but so far this app does exactly what I need. The whole “Daxko Mobile” naming is kinda weird but at least it changes its own app icon once you select your YMCA, so you can recognize the app on your phone. It has schedules and, if you want, notifications about closures and cancellations. That’s helpful (adjust app notification settings to your own preference, I guess). But it excels at the one thing I really need from it: as I’m walking up to the Y, I pull out my phone and there’s a well-timed notification waiting for me so I can simply tap to open the barcode to scan in. This is SO helpful. I try to keep my pockets as empty as possible, especially when headed to the gym. So being able to easily sign in with my phone instead of carrying an extra card on my person 24/7 is really appreciated. Maybe they fixed the bugs that everyone complained about? Or I haven’t experienced them yet. Either way, it’s been great so far.

The primary reason I use this app is to look at the pool schedule. Earlier versions of this app were glitchy but generally worked and would have earned 3 stars. I did find that it was difficult to select for just the pool schedule, but the main limitation was that staff did not update the schedule when changes occurred. Since the update, the app no longer works at all. I have removed and reinstalled multiple times. You get a blank white screen with a search bar at the top. When you enter the branch name or location, NOTHING happens - not even a “not found” error message. This version of the app is completely broken. I am particularly frustrated because I have driven to the YMCA multiple times to find the pool closed. Phoning is not an option since no one answers.

I have an iPhone SE, with ios 14.6. I’ve always updated so my iOS is current. Before the last update, Daxko was unsteady and unreliable. Since I updated to 14.6, It’s just Dead. After it opens and goes to the search bar for the Y I attend, and after entering the name of the Y, NOTHING HAPPENS. There is nothing to indicate it’s searching, and after five full minutes there are no search results. I’ve uninstalled and reinstalled the app four times. Im careful to select uninstall , and not just remove. Doesn’t matter. So far three support people at Daxko have not given me any useful information or help. One did point out a misspelling, though. I’m hopeful the Y pays absolutely NOTHING for this app, although if they do, they are getting what they pay for.