Community West Bank

I only use this app because I have to. It’s the only way I can access my bank account. It’s been nothing but problems since I’ve downloaded it. Lately It gets stuc on the loading screen when you log into your account. You have to reload the page about five times at least to even see your account balance. Before that it was constantly logging you out and then making you change your password over and over again. Then there were times where it completely logged me out and made me call the bank to give them my personal information to let me into my account again. The way they have it laid out is extremely confusing as well. It’s hard to find the order of your transactions and when they were actually made. For as long as I’ve had this app, it has been nothing but problems for me. I really wish they used a reliable app for their bank.

This bank is phenomenal. Their customer service can not be beat. They don’t bleed you to death with hidden fees. I can’t say enough good about them. And now their app is picking up steam. The new app is smoother, higher functioning, and has more safety features than its predecessor. The only thing I could fault it with is being “too safe.” The app emails me every time I miss a keystroke when entering my password, alerting me of a nefarious hacker trying to access my account.

I love this app , this bank and bank customer service, the security protocol for this bank by far is the best compared to other banks out of the 4 banks I’ve banked with CVCB is #1 F&M, WellsFargo then BofA which comparing to ANY BANK has the worst security measures and falls way below zero , in other words I would not trust BofA with 2 $ let alone thousands, CVCB by far is the best in all areas especially in more importantly, and protecting my funds from hackers, fraudulent debts and other illegal activities, so without saying anymore CVCB Bank gets a double 10 on a scale of 1 to 10 , 10 being outstanding and zero being what it is the worst place to bank. I hope this helps anyone decide as to whom to bank with. RB