Clover

I have used this app so many times, the first time it was amazing so great. Two weeks in and Clover doesn’t want to give me my points. NOTE: it is NOT the businesses’ fault they are only partnered with Clover for the reward system. This problem has happened to me for OVER 2 years. When it was finally fixed it was all great again, until the problem started happening AGAIN! This problem has happened to me over 4 times in a year, THIS HAS TO BE FIXED ASAP! Not only has this problem been happening, but Clover has DELETED MY ACCOUNT WITHOUT ANY WARNINGS. Why did they delete my account? I honestly have no idea, I was just using their system trying to get my points in and I’m signed out of my account; then I go to sign back in and it’s telling me to resign up. Hello? Honestly this entire situation and system is ridiculous and needs to be fixed and investigated because this is how you make businesses lose customers. This system maybe great for businesses, but it’s HORRIBLE for customers. Thank you.

I thought at first it was the store issue problem and after I’ve swipe with other stores they just keep saying could not load ordering status for ordering ahead so I think it’s the app issue I’ve already uninstall it and it’s still not working. I’ve also logged out and it’s still not working so I don’t know what’s going on, but I’m not getting my perks or rewards which really upsets me. It was great when I first have this. I’ve got my perks. I’ve got my rewards. I can order ahead of time but I don’t know. They might have done like an update and it just stops working.

First of all the first bad experience I had with this app was I’ve been charged twice for the same visit to the same establishment. I’ve tried to call this company on several occasions hardly a number to find and if you call you’ll get somebody they can’t do anything about nothing they tell you to go back to the merchant going back to the merchant they tell you to go to Clover tired of it. Contacted my credit card company do a charge back. The second and most disturbing point of this app is I did not use my Apple Pay in their app as a primary default credit card somehow somewhere don’t know how but they tied into my Apple card and now if I go to an establishment it always pops up. Ok trying to remove it from the app it will not allow me to remove the default credit payment so they refer you to their website. Being that I have Apple iCloud relay, the two factor authentication never comes back, so there’s no way of communicating with the company. Even though the company offers rewards after purchasing so many items at one of their merchants, did you realize that they’re a credit card vendor to the merchants. And last, but at least even though you have location tracking, turned off on your iPhone, they will track you with your app through your credit card number used at the merchant the merchant keeps the history of each credit card used with particular merchant, so they know exactly where you’re at then you’ll get the ads. APP DELETED Not worth all the aggravation to deal with this company. after doing research, they’re very big on data aggregation.