Cleanfox - Email Cleaner

It’s so easy to use and has cut out all my unwanted emails. If you’re like me and get hundreds of junk emails daily, then download CleanFox. The first time you use it expect it to take Several minutes but it’s super quick from then on. There’s a box and it will say who the email is from. You swipe left to delete it. Swiping left will delete all the emails from that sender in one swipe and from then on any emails from that sender will go into your junk email folder. Swipe right to keep it and all the emails from that sender will to come in as new mail. Swipe up to delete the emails from that sender but continue to get new emails from that sender. You do one swipe and that’s it. From then on you will either see or not see the future emails depending on what you chose. Dont worry you don’t have to remember which way to swipe, it tells you with each new box. I used to get hundreds of emails that I didn’t want and the important ones would get lost in the shuffle. Now the junk goes into the junk and I only see emails that are important to me. After the first round of swipes you’re pretty much done but I go into the app every so often and do some More swipes they have waiting for me. Long review but it’s so easy.

I have no idea how this app has so many “5 star” reviews. I spent a few hours filtering through all the newsletters and at the end my stats said it would delete 35k emails and get rid of over 1k newsletters. After 4-5 days nothing seemed to change in my inbox so I reached out to support to ask if I needed to do anything else with my gmail account to give the app access so it could clean my inbox, and I got a canned response from the FAQ that it may take several days…yes I read the FAQ before reaching out that’s why I waited to ask for help! So I followed up again asking if 5+ days is normal, and how can I tell that it’s working? Will there by filters in my gmail account? Again I got a canned response from the FAQ that said they can only clean newsletters…cool that wasn’t my question. I turned off the foxintelligence settings but I still feel dumb for sharing so much info with this company. Also considering they can’t unsubscribe you, only send the emails to trash (I guess for people it actually worked for) it would be nice if you could download the list of companies that send you newsletters so you can go actually unsubscribe to them, otherwise they’ll just add you to new newsletters as they create new campaigns. Great idea, really awful execution and even worse support. Don’t waste your time, don’t believe the 5 star reviews.

Works well (thus, the 5 stars). I do have two issues to mention on the UX side. (1) on the “reverse action” screen, there is not an ability to sort. This makes finding the mistake you made impossible. Items have no logic to how they are ordered - it’s not by alpha, it’s not by date and mailboxes are mixed. This should be an easy feature that would make this experience significantly better. As a result of this issue, I will either need to spend a lot of time finding my mistake, or we’ll now miss important messages from my kids’ school. (2) the contact us button required the mail app. Ideally, the user should be able to just copy the email and then go to whatever mail application they use. I would normally write support about the first issue. But, I don’t want to reinstall mail (I use the gmail app).