Chaldal: Online Grocery

You can not call it anything other than harassment when you give your number to them. Every other day they will call you with a new number just to let you know the price of things that you so not need. You are in a meeting? Or in a funeral? They don’t care. They won’t stop even if you say this is not the right time. I am a regular customer of them, I even tried saying I will not use your service if you call again. And guess what who called the next morning? Yes, the same guy just to let me know the potato price has dropped. Finally get rid of their call by leaving to a country where the call roaming is not supported. But thanks to them, I’ve been updated daily through SMS, a life saving courtesy from them.

Chaldal had been almost there since Covid lockdown in Bangladesh, but there is one flaw that ruins, the overall experience, which is false fabricated over promised under delivered time management for delivery. On their website or their app, they promise a delivery time which they never can fulfill by delivering the goods from the warehouse between the time shown in the order. They always make late deliveries.

I ordered from them at the express delivery. The delivery time was from 12:00 pm to 1 pm. But they started calling me at 8 am. I properly mentioned address they still started saying weird things. At 1 :23 pm they called me and said they're infront if my house. And I should bring a bag with me. (They didn't even brought a bag) anyways still I went downstairs and found none there. When I called them again they told me they're still not here. So what's the point of asking me to come downstairs with bags? And what kind of delivery is this? Where I've to call the delivery man Everytime! I received my order one hour late. They took shipping fee but didn't even provide a bag. It's really rude! It's much much better to shop from grocery shops. I'll never ever shop from them again in my life!