CashorTrade Face Value Tickets

EMBRACE THE FACE. I LOVE CoT. That is the only reason I gave it five stars, but it runs like a one star app & needs some serious updating. Come on guys. PLEASE? It crashes on me a lot. And there are some features that could be added to make life easier. For example a back button/option. There is an entire community of users dedicated of this app who love you guys. Y’all are making some money - it’s time to invest in your product.

For buying tickets, the app seems solid. I’ve bought tickets with little to no issue. For selling tickets, the process is one of the worse I’ve ever dealt with. First, in order to get paid out, you have to submit a “help ticket” and contact the support staff. That’s just an awful process. You can have “credit” in your account, but you can’t pull the funds from the app to your linked account/PayPal without reaching out to support and having them approve. I’ve had them say the funds will be released on x date several times and it doesn’t get released with no updates. I have ticket sales that have been sold, the buyer confirmed receipt and went to the show, and it’s still “processing” that I can get paid out. I have over $1000 sitting in my account that I can’t access because the business model stinks. I’d rather pay over face/sell under face than deal with this headache. 2 stars is generous - it should be 1 star to balance out the clearly 5 star reviews left by admin and folks clearly just hyping it up without having used the service. You want to buy/sell tickets without going through larger services? Use FB (artist/show groups) and PayPal G&S and be careful to not get scammed. Wouldn’t recommend this app/business at all.

I am a huge fan of CoT, gold member and a frequent user and advocate for this service. But the app user interface is just not good. It takes forever for posts to load after post alerts, which causes an issue when they’re high-demand tix. You can’t go to an artist’s page and/or tour date and make a post from there, instead you have to start the whole process from scratch and enter artist’s name, your date, etc. even if you’re already on the page in tour app. To add to that, half the time if I’m looking for an artist’s name when I’m creating a new post, it doesn’t load even if I sit there for a full menu waiting for it to- whereas it does when I search in the regular menu.