App Profile: Tixr - Event Tickets

OG Pablo Paul

Rating: 5/5

easy to use, but how do you now transfer tickets to someone else?

Angkorgo

Rating: 1/5

I posted a negative review of the Tixr app and received a totally unsatisfactory response from the developer. In my original review, I noted that I had purchased a ticket for an event which was cancelled - and then was blocked from using the app when I simply sought a refund for the cancelled ticket. I contacted my bank as requested and the bank noted that the Tixr app was at fault - and the Tixr developer noted that they could not reinstate my account (which they certainly could)! To block patrons from using the app when events are cancelled - or not at least review the account and reinstate it when the event has been canceled and fraud is not occurring - is inappropriate at best and ineffective at worst. Needless to say, the app could easily and readily reinstate accounts when it is clearly confirmed that no fraud has taken place.

Angkorgo

Rating: 1/5

Had an event cancelled on me and had to refund the ticket; Tixr then blocked my account! I advised them that the event was cancelled — and thus a refund was warranted — and they’d have none of it! If this isn’t an example of the poorest service one could get, I don’t know what is!