Buehler's Fresh Foods

I’ve attempted to use the app to place a pickup order multiple times. For many items there is no picture. Those that do have a picture are one view and that’s blurry. Nowhere can you find ingredients or nutrition information. The one time I did place a small order, my rewards card and clipped coupons didn’t come off the total. This app is a real deterrent for shopping at Buehler’s brick and mortar stores; a successful business with such a basic, difficult to navigate app and website.

Too many options without pictures

As of late whoever is new for the grocery order pick ups is not reading the notes I leave or even paying attention to what I ordered. For example, about a month ago I ordered specifically land o lakes half and half the regular kind. But when the groceries where returned home it was the fat free version. I look back at my substitutes but this was not an item that was substitutes and there were regular half and half’s there. We have someone in our home that is on a very strict low carb diet so the fat free version would not work. Also, when I put in the notes that I would like 6 steaks, I would like to have 6 steaks not 5. I specifically put these notes in because I don’t care what the weight is but I don’t believe people are reading the notes. I did give 3 starts because there is one shopper who is good at there job and actually texts me when something is out and to that person, I appreciate you. Believe her name is Kat.