BP Connect

The photos are very good quality. We’re Kenzie’s grandparents and look forward each day to seeing what she’s learning and the fun time she’s having with her daycare friends.

It’s a great way to connect but it’s not very user friendly from the worker pov. It would be so much more helpful if messages sent as a continuous feed from the child and I didn’t have to type a subject every single time to send a quick message to a parent about what’s going on. Sometimes the subject line could be startling like sick, injury, etc. and I would rather them know their kid is okay first. And it makes sending messages take so much longer. I like the ability to track progress as the student grows and develops through the school though. It would also be easier to let them know which teacher the message is coming from instead of having to sign the message every time. It’s just very formal and in a field where building relationships is so important it feels impersonal.

Our daycare just transitioned to this app and I have to say this app is the worst user interface experience I have had in a long time. It’s almost as if it is in incomplete product. Not only are you limited in how you can choose to view things, certain functionality just doesn’t exist. For example, you are limited to viewing any photos in the app in a social media-esque feed where you have to view them one post at a time. The only way to view your photos in a more convenient way such as a tiled format is to add them to an album. But wait, you better make darn sure you don’t add the wrong photo to an album or create an album by mistake because there is absolutely no functionality to remove a photo or album from the app. On the desktop app albums don’t even appear to exist although you can still add photos to them on there. Add to this semi responsive buttons and buttons that are positioned in awkward places causing mis clicks and you’ve got yourself a train wreck of an app that you don’t want to even bother using. I hate that our daycare decided to go with this app. I hope it was a huge cost savings to alternatives like tadpoles because this is garbage by comparison. Even if this is a brand new app and you could give it some leeway for missing features, that still cannot defend the horrible UI design that makes it a nightmare to use. If you are the owner of a daycare considering this app right now, take it from a parent, stay far far away from this one.