Blue Ink Tech

As a 1 truck owner operator, I don’t need an expensive complex product, blue ink works! Passed 5 roadside inspections in 3 years. Minor bugs were handled quickly. Easy to set up and pair with the dashlink. One minor problem for me is the size of printed reports for tax per diem documents. 62+ pages per month!! I need to learn how to electronically store the pdf files (I’m old). Works well with my I phone! USA based company and support, 0 billing hassle!! I like that!

As a carrier this is the worst example of an ELD currently. I have reached out about inaccuracies and faults in the programming to have it fixed and just get lip service. I had an issue with split sleeper and Blue Ink told me splits don’t carry past the 24hr mark or into the next day….lie. They add restrictions to your own logbook for your “protection” but my logbook is my responsibility. I have called for support. No call back. You never make a resolution to the carrier. The last split sleeper problem and HOS issue your own ELD HOS expert had it wrong. I sent my logs to a DOT officer and you still told me my logs were wrong and the DOT Officer was wrong. I asked for a call back and yet again no response. I’m glad I don’t pay a monthly subscription but I wasted my time and money on the equipment.

While BIT ELD has an app for iPhone and iPad, the ELD firmware updates must be done using a Windows computer. You will NOT be able to make updates to the ELD firmware using a Mac computer. There is no information about this on their website. They do not automatically send out firmware updates either. You will not know you need it until you experience problems and call in for technical support.