Beekeeper - Digital Workplace

if I could give 0 stars I would. We are a 24/7 medical business. We were told BeeKeeper is HIPAA compliant, it is not. We were told many things that are not possible. It took well over 2 weeks to get a technical issue “resolved”, that wasn’t actually ever resolved. Responses on emergency emails and calls takes days to respond. Our chats didn’t load or update or days on end - they told us all 310 staff had a firewall on their internet or cell phone, wish is untrue. Then it took over a week for them to accept that answer and look for different solutions. I explained that the absence of our communication app could tank our company in less than 8 hours. They did not care. I would NEVER recommend this app or beekeeper services to anyone. I am having to sue them to get our funds back. We spent $10,000 preparing for beekeeper to be extremely let down and for beekeeper to keep asking for additional payment after knowing their services don’t work. Likely a scam.

The Keever is probably the worst app I’ve ever had in my entire life I’ve use all kinds of apps for all kinds of reasons I’m 33 years old with kids with a couple jobs a car a house and my own business on the side where I sell and buy streetwear/designer/sneakers/clothes etc. so I have about 40 applications on my phone and over the years I’ve probably tried or used 300–400 apps and this one is by far the worst one and I don’t have it by choice I have it because for one of my jobs which is MOD Pizza the group chats are through Beekeeper app I just found out the other day that all our messages are monitored and are stored in a database even if it’s a private message between an employee and another employee. Which I don’t know how that’s legal or why MOD Pizza or beekeeper feels that invasion of privacy is not a important enough reason to change the way their app is set up BUUUUUUUT!!! the second worst thing which is a very close second is that it lags incredibly bad like I’m talking about something that’s crazy important that needs to be said so the whole business in store can know about it immediately might not read it till they get in 30 minutes later or there’s been cases where I thought it was sent and people didn’t see my message for an hour and a half later

I use this app nearly every day for work. It’s actually a really well developed and effective communication tool, just a few hiccups here and there! Occasionally the profile pictures will “reassign” themselves which frankly isn’t much of an issue, just funny to see lol I DO however wish they provided two things: 1.) the option to “react” to messages (be it to like, dislike, emphasize, heart etc.) as well as reply to specific message (similar to iMessage and WhatsApp) in a thread 2.) the ability to send videos. This one is less of a “fun” thing and more of a thing that would be useful in the workplace. Not having access to coworkers numbers and being able to connect through this app is game changing, however when I’m trying to relay an issue (physical problem) to the operations/maintenance team it isn’t always feasible to articulate the issue via text, being able to send a video of the problem would be an incredible addition to this app. Over all though it’s a great app and serves the purpose EXTREMELY well