Bank of America Private Bank

My private banking team seems to be dragging their feet on my request to access my credit line . It’s been 7 days and no paperwork or access to credit , just a phone conversation and auto reply’s on their end . they might be too busy and over worked Im finding this on most of my requests for services and advice from my banking side of the private bank . T

The support team is wonderful! Really great people and team approach. However the investment approach is completely Retail and added nothing of value in our case. The Investment professional was not pleasant or willing to discuss anything as to why they were making certain decisions- the old expression of being with the hurd and at that sort of risk was mot for us. We could even get regular update. We worked very hard to make our retirement and didn't feel any responsibility or respect for our savings. Might just be our local team of investment managers but it definitely was not as represented in the sale.

I have worked with three other Investment advising firms and returned to Bank of America Wealth Management because after explaining why we left in the first place ( feeling we were generally ignored) management stepped up and has since give us great service and solid advice.