MAJORITY: Mobile banking

sincerely thank you for giving me the opportunity to open an account with your institution. I truly appreciate how easy and convenient you have made the banking process. Having access to online banking has made managing my finances much simpler, and I am grateful for the services you provide. Thank you again for your support and for making banking more accessible

I have a big problem with this bank first I talk to with MAJORITY agent and ask him can I receive the direct deposit from gambling more than $10,000 he tell me yes I can receive that money. Let me explain one more thing for one month I already received 8.700$and after that I went 3000 more and then I call MAJORITY and talk to the agent and ask him can I receive 3000 more because I already receive 8700 before so he tell me yes you can receive that $3000. I asked him four times because I lost that money. It was my money. it doesn’t matter if I win that money or whatever they came from it so I think that MAJORITY bank and their agent who works there they had percent not qualified to work any banks because I’m so angry. I lost that $3000 because of that agent so can you please explain me why MAJORITY bank agent tell me I can receive those $3000. He said It doesn’t matter if I already received $8700 before. this bank millions percentage it’s not good. Who’s gonna responsible for this money?

I downloaded this app and registered put all my information and sent my id for verification. However before i was even able to get in past the registration part it locked and said 0 attempts left to log in even though my face was set up to unlock it. When i tried to log in after that it said phone number already exist please contact customer support for assistance. They were closed because it was Saturday and they only have people available mon-fri. I eventually got an email saying my id was verified and i can log in however same message popped up about call customer service. Monday arrived i call and they tell me i was blocked for what reason they didn't even know even though my id was verified and i never got to even use the app or attempt a single function that they offer in their services. They tell me they will unblock me and ill receive an email in 1-3 hours stating so. So that i can use the app. I never got anything i had to email support that i still cant log in. This is the response o got “ Your account has been reviewed by our Operations department. As a result of this review, your account has been permanently frozen for security reasons. This means you will no longer be able to log in to your account nor use any of our services. This decision is final and no further action is required on your part” Baffling as i never even able to log in to use the app at all. Just simply register my info, they verified my id, and never let me log in after that just block and its final, no appeal no explanation other than the generic security reasons. Im glad i caught their unreasonable practices before i spent a dime with them. Good riddance.