Avidia Bank

The old app gave you instant notifications when a transaction went through, but this updated version sends you an uniformative text up to 24 hours after the transactions were made. And good luck deciphering the wording to figure out how to set that up. We found the old notifications useful several times when our card was cloned and then used. Pretty sure if that happens again we won’t find out until long after. They also do not show pending deposit details at the same time the amount is added into your balance. Can’t figure out the logic there. Causes confusion until they catch up wondering why your balance seems off based on incomplete transaction details. Only giving this 2 stars because it tells us our balance (even if the account is not showing timely transactions). Overall the updates were poorly thought out given where technology is in 2024.

Every single time I try to sign on to this god forsaken app it says connection timed out been happening for months. Really don’t understand how no matter how many times the app is updated they can’t make it work. A little ridiculous if you ask me. Stop adding new features, why don’t you work on the stuff that doesn’t work on the app before throwing more junk into the mix. SMARTEN UP AND FIX YOUR APP!

I use card controls every day. I would like to be able to dispute a charge with one click. I use my card and get an instant banner notification as well as when charges that come thru are denied. It needs to be easier to consolidate my monthly bills so they are due when I decide. It’s impossible to get big companies like ATT to do anything they say they will. The bank should be able to adjust the due dates on charges that repeat monthly. The app is super helpful but it needs to help me consolidate all my monthly bills so I’m covered.