BCC My SmartCare

After using the app and navigating through the pull down menu it makes sense that the “rate this app” tab don’t work. Good luck submitting anything for reimbursement though FSA or HSA. Had a majority of my submitted clames immediately denied when I submitted them. Never seen a pending status just immediately denied after all items of the clame process on the app were completed. Definitely won’t be using this in the future. Good luck and use at your own risk and guaranteed loss of time and money.

This app is made to be difficult on purpose. Uploading a picture of your receipt only gives you a small window less than that of a screen shot. They do this to avoid reimbursing money I’ve already spent. There is no way to contact service on the app, so you have to call in. When I did that and finally spoke to a person (Tim) they hung up on me. I waited for a call back until it became clear that I wasn't going to get one. When I finally got through again I got the same person who said he tried to call me back but I didn’t answer. A lie. I don’t trust this app and I trust this company even less. This company is trash.

Great App and easy to use/understand