Adelfi Christian Banking

The former CCCU app layout seemed to have more. Also, since the update to Adelfi, the widget option is gone.

Customer beware, 15 years ago when I started my account everything seemed good then I had an issue with my account. CCCU locked my account on a Friday/payday. With no notification. Rent due was able to grocery shop yet. I called the branch number was after hours but their security was asking me a series of questions to verify my identity. With one problem, they input my phone number wrong on my account, they straight hung up on me leaving me with no chance to retrieve cash till tied because of mon holiday. I changed my number 4 times in the branch and still it wasn’t correct. I have gone through them freezing my account 5 times and they simply can’t careless about it, now I find out they have either my birth date Erin or my ssn wrong and they won’t help me again. Because of so a staff members incompetence I am left again no help. Unbelievable! So be prepared. They have merged unions to another”Christian’ institution and they now have no account info they can find. Hours later and 6 calls and nothing. Good luck.

Every time I have tried to deposit money into my account from another bank it asks that I verify the bank and the account. However, it never works. It takes me through all the stages of allowing consent, I will get an email from my other bank saying I’ve given access to myCCCU, and then the myCCCU app goes unresponsive and once I close the app it resets the verification. So far they’ve been a good bank, just a bad app.