טיב טעם בקליק

החיפוש פשוט מעצבן וגרוע.. השאר בסדר גמור. השירות אבל מעולה.

Easy to use and search for products. Works in Hebrew

TLDR: app is bad, company service is worse, lack of punctuation, accountability, and respect. Stay away. The long version: The app itself is prone to freezing, lagging, and bad UI…but the service itself is unbelievably bad: 1- items missing from stock - fundamental items don’t get replaced even though there are equivalent item in stock (and occasionally the original item still shows as “available/in stock”). I suspect this is set up like this to get people to buy in to a large purchase. Result is you can often find yourself missing important items at short notice which really negates the convenience of ordering groceries. 2- Expect (at least) every second order to arrive outside of the (already absurdly long) two hour delivery window they set, with nothing but an update message RIGHT WHEN the time passes. This means that if you order groceries for a 10 am delivery, you better plan on being in the house between 10am and 1pm. Of course, despite the two hour delivery window, do not expect any apology or compensation for delays beyond that. 3- this business keeps the right to basically cancel/reschedule A CONFIRMED ORDER at a SINGLE DAY notice if they find themselves short handed or busy. No compensation, no shame, just “that’s your problem”. I could not count the times this company had messed up my plans. If you have alternatives, choose them. I know I would.