Yoto: Music, Stories, Sleep

1.) My Yoto no longer automatically shuts itself off after the set time in the app. It’s been months. It goes to sleep, but does not power off. 2.) The volume limit in the app settings is not working correctly. I’ve always had the night volume max limit at 14. Recently (last 2 weeks) I needed to increase it by 1 to 15. It worked. Setting and in the story could go to 15. Recently I’ve noticed it’s only at max of 15 for the stories when it feels like it. I just went into the settings. It still says 15, but when you play the story it will only let you go to 14!? I played multiple stories to test it & still the same thing. I closed & reopened the app. Still not working. I raised it to 16. Still will only go to 14 during a story. I lowered it to 12. The story did lower & max at 12! I raised it back up to 15 & 16. Same thing happened. The story only has max limit of 14 even when I set it to 15 or 16. Need an app fix please. 3.) When using this at night the nightlight feature keeps randomly turning on in the middle of stories. It’s very bright! It’s becoming more frequent. Just did it multiple times in the span of 1 minute & stopped my child from falling asleep. She had to roll over & face away from it. I just went in & turned it off. *I don’t know if these issues are from the app or mine is malfunctioning. It’s 2.5 yrs old.

Our family has used the Yoto player since it was first released. It is great for kids who enjoy audio stories or making their own music playlists. It allows them autonomy in creating their own albums without the distractions of internet, video games and the like, which are often found on many kids devices or audio/mp3 players. The make-your-own cards are good for also making special audio recordings for the kids (ie grandparents recorded reading a story). The podcast option is a nice feature. We recommend the monthly subscription for anyone interested in the product. A suggestion would be the ability to download the actual story audio files to a computer for back up purposes. The actual audio file is in the cloud and on the Yoto device, but if either goes down then all content is lost/inaccessible. Also, the app requires wifi connection to use. Which means if you want to select an audio story/card from the app to play on the device then it needs to be wifi connected. Wonder if it is possible to download actual file content to the phone/ipad so the card content (not podcasts) can still be played from the app when offline. Or the device and player could connect via bluetooth in order to continue playing audio from the app on the Yoto player.

I used to own a Tonie Box but it's not even remotely closed to Yoto. I switched my kids from Tonie Box to Yoto about two years ago and it was the best decision I made. I love how affordable Yoto cards are, soooo many varieties. My sons look forward to bedtime story every night. With the Tonie box, you have to physically remove the character to stop the story, and the volume is barely there even at the max level. However, with Yoto, I can turn their stories on and off from my phone via the Yoto app. I can adjust the volume from my phone as well. And whenever I purchase a new Yoto card, it's instantaneously downloaded into the library in the Yoto app so we can listen to it right away while waiting for the physical card to come home. The cherry on top from purchasing Yoto product is their EXCEPTIONAL customer service! They are so prompt in responding and will do anything in their power to resolve your issue or concern. I HIGHLY and STRONGLY recommend Yoto!!!! I love the Yoto app, user friendly and allow you to pick a story, fast forward, pause, stop, turn volume up/down at your fingertips. Can't say enough good things about Yoto!