YEEDI

Love this vacuum, I run it daily! They had an app update in the last few months that has caused a little bit of trouble. I’ve seen a ton of 1 star reviews from this time period saying their robot is useless now with the new app and that customer service isn’t great, telling them to get a newer model of the vacuum. I did have some troubles getting into my robot settings via the app, however I “unbound” my robot from the app and then reconnected it from scratch and haven’t had any problems since then. It even imported my old map and schedule without having to set it all up again. Hopefully this stays true and I don’t have any more “app timed out” errors. I’m glad that for the time being I don’t have to upgrade to a newer model of the vacuum, because that would be a HUGE waste as my robot still works great.

We bought a Shark Robo Vac for the first floor of our home. The SHARK robo vac performs great and we are delighted to come downstairs and find the floor already vacuumed. So happy with the machine we decided to acquire a less costly one for the upstairs since it doesn't have so much traffic as the downstairs. We choose this one and... oh boy, what a mistake. The yeedi robo vac couldn't map our upstairs floor outside of few rooms, missed at least three areas. Multiple attempts were done as recommended but not only didn't find the areas missed but also started erasing those it had already mapped. Several times it ran out of batt before finishing the task, wiping out any mapping progress done, regardless the setting of continuos cleaning. Besides it got lost and couldn't return by itself to the base, also paused and stopped cleaning and when pressed CLEAN again, it wanted to go back to the base with no success. With much effort I finally found a way to contact the company to request tech support, but only got answers by email with videos that (oh surprise) were also defective with no sound. I reset the machine to factory settings in order to give it another clean chance, even registered it under different name, and to our surprise it started mapping correctly, including areas missed before but... long and behold, it paused again (with batt more than half full) failing to return to base and erasing any map that had been drafted already. Many hrs wasted on giving an honest chance to the product and company, but there is limit of patience for machines that do not work. Think twice on acquiring this product, definitely I should heed the advice of "You get what you paid for...", this time it was way less since any of this machines are all expensive, even the cheap ones like this.

I had no trouble downloading or setting up the app. The Yeedi Vac 2 Pro, which vacuums and mops, worked fine during mapping. The app DOES allow rooms to be divided and labeled, although it did take some exploring to find some functions. I had some sort of glitch (it couldn't "find" the kitchen, then couldn't dock to recharge) but support replied to my email VERY quickly with a suggestion that did the job. I've used it twice for vacuuming and for mopping (I've only had it about a week) and I'm really impressed!