Wynd Air Tracker and Purifier

I've had this Halo since 2020 and the device has worked fine. Slowly over time the app has really degraded. It's completely lost rhe ability to connect to the cloud, and just hangs. This means one of the main functions, checking what the air quality is in your space, no longer works. You just don't know. Several years ago, Wynd stopped providing outdoor AQI based on your location as well. That was a bummer but because I could check it on third party apps I didn't mind. But since the app is down it doesn't check the device AQI, that's a major loss of function. Even before this there were always glitches like the app would lose connection the device momentarily, but it wasn't a big deal since you could usually reconnect. (Having all the device lights turn on in the middle of the night when this happens was super annoying though.) I'm bummed because we had a good run, I was going to get more of these plus the larger purifiers if they could have kept their tech up to date.

This app gets updated often and when it does, I have to delete it and reinstall it because it just spins for days in my updates. Then, I have to login again and reconnect the tracker and filter. It’s somewhat of a headache and I hope they get the software side of things figured out. The actual hardware piece is a gem. The medical grade air purifier does the trick in my small office and the air is noticeably cleaner and easier on my allergies than before I had the product. I do like the feature and graphs of AQI and air particles as well. Keep up the good work, but iron out the bugs of the app please.

I love my wynd personal air purifier and now my Wynd Halo. My Halo is unable to update and my purifier’s plug won’t hold a charge anymore... likely because of the adapter prong thing. It works fine when plugged into a different usb charger. Despite hiccups, I find my bedroom easier to breath in and the purifier does help a lot. I’m hoping to purchase the home purifier when I get my own place and won’t be judged for having one. For now the little personal one does well. I do find the high pitched squeal from the tracker off of the personal purifier extremely annoying, and the Halo’s is a high enough pitch that it blends into the background if not sitting right next to it. One of those problems with having “young hearing” and hearing the higher pitches. That’s probably the only thing that bothers me the most out of everything. Sometimes I have to turn off the Halo if I have a headache or migraine or it drives me crazy. Wish there was a way to only have it emit that noise every minute briefly or something instead of constant high pitched buzzing. :(