WorkJam

First and foremost, it’s great that we don’t have to sign into our associate kiosk to view our schedules or anything like that, and we at least get to see who is also working that day, even if it’s not showing specific times. However, with express pay, it’s not express. When offering a way to take a portion of your paycheck prior to payday, we should be able to take it THAT DAY. Not 2-3 business days later. I wish we could have it deposited into our bank accounts we use for work, not having to use a different bank account that Plaid registers as a bank. Also, it would be cool if we were allowed to deposit more than once per week, just in case something happens? Lastly, occasionally, even though it specifically shows the hours that I worked, it’ll show I didn’t work ANY, meaning I have no money in express pay. With how times are, I have to essentially use express pay to pay myself weekly instead of waiting biweekly for my paycheck. Just some suggestions that could be fixed.

Every review about the slow loading speeds, limited features, and pointless improvements are accurate. If you are an employer looking for a new resource for your team. Move along to the next option. The idea is great. One place for work schedule and seeing times. And when it works, it’s okay. However, the execution is poor. There are times that it takes me 5 min just to get the app to load the data, even with a known good network and phone, this is the slowest app on my phone and it’s frustrating. Each coworker I have, had the same experience. I’ve spoken to my management team and they agree that moving to this app was a mistake. There is also no way to merge the calendar of my work on WorkJam and slide the work times over to my iOS calendar application, so I cannot share my schedule with my wife without manually typing every date and time. The schedule is also off at times. I will check at 2 am and the schedule for yesterday is still showing and not the new current day, this has caused me to be late to work. Likewise, if it won’t connect with the server and log in, which is often, then I cannot get my schedule. This means that I don’t know when I go to work, and I have to guess. Essentially making the app pointless.

I have zero idea how this has 4+ stars. The navigation to horrendous especially the message system and a thousand other things but the worst part for me is YOU CANT EXPORT TO YOUR CALENDAR. The developers obviously don’t use this app themselves because that’s the number one QoL setting any scheduling app should have. But that’s not even the worst of it, I finally decided to try to do it myself but they go out of their way to prevent you from adding it to your calendar yourself. The moment the app loses “focus” (like opening Siri, the app switcher, running a shortcut, tapping a notification even just to respond to a message from the notification etc) it has a privacy shield or something and it blocks all content and only shows a blue screen with the logo until you ONLY have WorkJam open and being used. No it’s not my employer asking for the feature because if I go onto my hr website I can export to my calendar there. Not having a basic feature? Fine you’re lazy or have your priorities mess up, whatever. But going out of your way to prevent you from keeping your schedule on your calendar is just evil. Oh and every other comment about how horrible the interaction with the app is true too. I hate using it and could rant about that for hours too but the calendar is what really pushed me over the edge. .