Watsons Philippines

The app is not user friendly. Very confusing.

Easy to follow and find. Friendly and knowledgeable staff persons stay with the customer until the transaction is complete. Nice work!

The order got cancelled and didn’t tell me why until I called. It took many calls before they informed me via email that they actually can’t deliver the items to my address, they could have told that as early and while I called many times. The refund would take longer than it should be, other platforms aren’t like that, once the order is cancelled, they automatically refund the money, right away. But this one, even if I am not the one who cancelled, it going to take few days to be refunded, sounds old school. Really needs improvement.