Walmart Seller

It was great until now they’ve added a new metric “negative feedback” and even if a customer leaves a product a bad review, it will affect your seller rating. If your customer doesn’t like the shade of blue their item is. And they leave a bad remark about it, it will affect you as a seller. Not sure why the seller to customer interaction or experience would have to get effected due to a customers feeling towards a product. One would think this metric would be in relation to their experience with the business, not the product especially being most sellers on the platform are resellers and they’re not their products. I don’t like this at all. And the percentage they allow you is very small in relation to the other metrics. I’m assuming it’s an excuse for them to hold funds hostage. So just beware before you take your business onto the platform. Other than that it’s amazing, you have access to their millions of customers. I would give it a 5 star but this new metric seems a bit unfair or not very well thought out

This is a great app. Every time they adding more features that made the app even better. I can manage my business from the app. See what items have been sold, respond to customer directly from the app. And the most important now is I am able to see my performance which is a priority when selling on Walmart Marketplace. This is a great app and a great support for my business honestly.

It's always a pleasure to see a well-run operation, and this one certainly fits the bill with this application. From what I can tell, Walmart Seller Center is focused on delivering consistent value, and that's a principle I can always get behind. You have built something here that seems to be operating with a clear understanding of its purpose, and the results speak for themselves. You don't get this kind of performance by accident; it comes from sound judgment and a commitment to the fundamentals. I'd say Walmart is doing things the right way.