Customer Spark

**Update 6/5/26. You have GOT to be kidding me!! Your “update”, telling us to check our email for gift card details fixed absolutely nothing, because I NEVER RECEIVED THE ORIGINAL EMAIL!!! How are you allowed to be anywhere near apps, coding, anything technical???? Fix it or close it because you are wasting our time!!!*** You DID NOT fix the gift card redemption issue!! I have filled out the contact form twice now, both times took almost a week for a generic response trying to place the blame on how we navigate the app. THERE IS NO URL TO SHARE, we are on the frickin’ app!!! IT IS NOT US, IT IS YOU!! When I redeemed points for a gift card at the beginning of the month, it took my points and placed a gift card link in my history. However, when I click on the link, all I get is the spinning spark logo-it will not generate the gift card barcode. I then tried older links, NONE OF THEM WILL OPEN. I tried on my laptop as well-it just refreshes back to the history screen. Also, I never received the usual email confirmation. I sometimes spend 10-15 minutes on each survey, with the understanding we are compensated with point to use towards Walmart gift cards. You are not living up to your end of the agreement!!

I am very much thankful for being invited ton the spark rewards program . I was able to voice my opinion multiple times and it turns out my thoughts and the action of removing items from the Wal Mart shelves (wal mart brand items) that contain what is known around the world as poisonous ingredients are being pulled pulled from wal mart shelves. I know there are people out there that will have a negative comment but let’s look at the bright sight of things as this is direct result of the light or the good on the planet is winking the battle . Thank you WalMart for the gift cards and for your actions mentioned here in my review.

I love having an app to access surveys. It is much easier compared to waiting for an email reminder that I have a survey opportunity available. However, there are some issues. First, I have to sign into the app frequently. It would be nice to stayed signed in or have facial recognition login option. Also, there are times where I am in the middle of a survey and then there is a error message. I have to restart the app and do the survey all over again. This just happened during my last survey, at the last 1-2 questions of a full survey and got kicked out. 10 minutes wasted. Overall, the app is great to have if these issues can be resolved.