WallPixel HD

It’s never stayed connected well at all, but they made some changes and the app has always had issues crashing and now it’s worse. I can’t get to the optical zoom settings any longer, they are no where to be found on the mobile apps, the alarm settings (motion) are now turned off permanently for some reason on both my iPhone and iPad. You can’t get to the settings to see if the option still exists to change / reenable it because it crashes the moment the settings window pops up. For what the camera is cable of, if the app was better and didn’t randomly crash, change options that used to work, it would be great but I won’t buy another one from this company because I don’t want to put up with the issues. I’ve had my for around 4 years, maybe longer.

App needs some serious upgrades. Replay either doesn’t load at all or takes a very long time to load and then will only play for about 10 seconds worth in slow motion maybe skip around also. It has to be reset and load again to play after those 10 seconds then most of the time it will not load. You have to close the app and restart it to get to another time frame or even at the same time frame to replay. Most of the time the app will not connect so you’re reloading multiple times to just connect to the home unit. Live connects most of the time. Very frustrated with the app. The unit at home works great BUT, I wouldn’t need it cameras if I was home all day. I’m not going to spend half my day checking the home unit to see what notifications came up during the day. That’s what the app is supposed to be for. Recommendation.... go with a different company. My dilemma don’t let it be yours... Until I get another $600 to drop on a camera system or another stimulus check, I’m stuck with this camera system.

We’ve had this system for almost 3 years. It use to work fine. Now there is a super long lag in time (minutes) from what is actually happening and what we are seeing. Totally useless. Everything plays in slow mo. There’s no contact info to get assistance with this. Apparently they just want you to buy their cameras, download the app which now doesn’t work and they’re done. Also, playback use to run continuously. Now it only runs for 10 seconds, if that long, and stops. They claim that it’s because it doesn’t detect motion. How the heck can you find motion in 7-10 second sections? Never recommending this system and soon will get rid of it.