wagamama soul club rewards

Every time I use it, it works, first time. I love that you can use it to split the bill or pay in full and it’s easy to get your ´offers’ deducted from the balance. It would be great to be able to order drinks or food from the app. But I do like the personal touch when ordering in the restaurants, so perhaps being able to add additional drinks/food once the initial order has been placed.

My husband and I both downloaded the app but never received a verification email after registering for the Soul Club. And no, it wasn’t in junk mail. We both received a welcome email but without the verification the app was useless. On a more positive note, Wagamama Loyalty Support got in touch to apologise and open up the app for me. They then sorted my husband’s account and made sure we both got the loyalty stamps we were due. The assistance from TRGPLC and Wagamama Loyalty Support has been very good so if you have problems with the Soul Club app I would urge you to get in touch so they can sort it out.

TL:DR I had trouble registering and had to get help by contacting the Wagamama team via its website. Once they were involved, all is OK. Hopefully this won’t be an universal problem. Longer version: First few tries at verifying my email: Ended up on a blank screen in my browser. Tried several times, not a connectivity problem. Deleted the app. Had response on here from developer (thank you) that the problem was fixed so I downloaded the new version and tries again, several times. Had to go to a new account with an alternative email address and in fairness that worked. Presume there’s some limit on number of verification emails to a given account. All looks like it will work now, but I have two accounts. I have contacted Wagamama via web site (no contact option in app) and it has manually verified my primary email address. I have asked for the secondary account to be deleted. Upgraded rating from 1 to 3 and then to 4 stars…