Vistana™ Signature Experiences

The app has never worked correctly. Just to get to the loan payment part I have to delete the app and reinstall it to make it work again. I can never just go in and pay it. Then I throw it to the back burner and stress that my payment won’t go in. There is the fee then an unapplied amount box shows up with my payment then an applied box of the payment shows there but the total never changes. Always stays on what the monthly payment is. We were also convinced that it was a real estate investment not a time share. The lady even presented it as not being a timeshare. I honestly need to know who I need to contact about getting out of this. I can only imagine by other reviews if this was passed down to a family member what the annual maintenance would cost. Don’t want to burden anyone with that

I thought this would be a quick way to use my Marriott membership ownership. Still haven’t been able to get on it because the app doesn’t work. Interesting that the app developer only responds to the five star ratings he gets. Who knows where those are coming from. He should respond to the ones that let him know this app needs fixing. Update: was told to contact owner services by phone. This number always has at least a one hour wait time. You were offered a menu to have them call you back, but often they never do. Very expensive purchase of a timeshare that makes it very difficult to use. some improvement today. It actually signed me in with facial recognition and took me to the homepage.

I don’t know why people complain about timeshares. I’ve had my Timeshare with Vistana for years now previously SPGN even when the maintenance fees goes up, so do the prices of hotel rooms it is still cheaper to have a timeshare. Vistana is the best because it has more opportunities in different cities as well as hotel changes. And now that it’s with the Marriott, we are able to go to more Marriott resorts as well. Kudos to Vistana.